Privacy Policy

1. Introduction

In-O-Vations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website to browse or purchase our handturned specialty wood and resin art.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways when you interact with our site:

• Personal Data: Information such as your name, email address, and shipping address, which you voluntarily give to us when you make a purchase or contact us.
• Payment Information: Payment processing is handled securely by Stripe. We never store your credit card details on our servers.
• Derivative Data: Information our servers automatically collect when you access the site, such as IP address and browser type.

3. Use of Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized shopping experience. Specifically, we use the information to:

• Process and fulfill orders, including generating shipping labels via Shippo.
• Send order confirmations and shipping notifications via Resend.
• Send newsletters and updates via Resend (if you opt-in).
• Respond to customer service requests and support needs.

4. Disclosure & Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we use trusted third-party services to operate our store, which may process your data securely:

• Stripe: For secure checkout and payment processing.
• Shippo: For order fulfillment, shipping rates, and package tracking.
• Resend: For transactional emails and promotional newsletters.
• Cloudflare Turnstile: For bot protection on our forms, ensuring a secure browsing experience.

5. Cookies & Analytics

Our site uses essential cookies required for basic functionality, such as maintaining your shopping cart state. We do not use intrusive third-party advertising cookies.

We may use privacy-friendly analytics to understand how visitors interact with our site. This provides us with aggregate metrics such as page views and does not collect personally identifiable information.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, update, or request deletion of your data. If you have any such requests, please contact us using the information below.